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 Certification FAQ  
  1. What is ZigBee Certified?
  2. Why should we get our products ZigBee Certified?
  3. Who issues the certification for products?
  4. What types of certification are available through this program?
  5. Can a company be ZigBee Certified?
  6. Under what circumstances may I use the ZigBee Certified logo on my products??
  7. Do we need to join the ZigBee Alliance to get a product certified and how much does it cost to join?
  8. How do we get started?
  9. Our product successfully passed testing. Is it immediately certified?
  10. May we self-certify our product? How can we reduce the certification time and cost by doing our own pre-certification?
  11. How much does certification cost?
  12. How long does it take to get certified?
  13. May we get a copy of the test specifications from the approved test service providers?
  14. We are planning a ZigBee product. Should we start with a ZigBee Compliant Platform? What are the advantages of doing this?
  15. Can we make ZigBee products without getting them certified?
  16. Our product uses a ZigBee Compliant Platform follows all of the ZigBee specifications. May we promote this product as being a “ZigBee product” or “ZigBee compliant”?
  17. If we change our product, does it need to be tested again? What can we change without having it re-tested?
  18. How long can a company use the ZigBee logo on a product?
  19. We are creating a product with a private or manufacturer’s specific profile, should certify it so we can use the ZigBee logo?
  20. Can the ZigBee Certified logo be on a printed sticker and placed on our ZigBee Certified product?
  21. What is PICS?
  22. Does the Alliance maintain a public registry of ZigBee Certified products?
  1. What is ZigBee Certified?

    ZigBee Certified is the official ZigBee Alliance program enabling certification of products that conform to ZigBee Alliance standards. The program defines various types of certifications and related policies including requirements for certification and testing programs and leverages the expertise of hundreds of engineers and business people to ensure only quality products earn ZigBee Certified product status.

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  2. Why should we get our products ZigBee Certified?

    Having your product ZigBee Certified demonstrates your commitment to building interoperable products that conform to ZigBee standards. Additionally, you will be able to use the ZigBee Certified Product logo and Interoperability Icon on your product, allowing you to leverage the international recognition of the ZigBee brand. You also gain the ability to compete in markets with third-party endorsement from the Alliance.

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  3. Who issues the certification for products?

    The ZigBee Alliance is the only body that may grant certification after products pass testing and all requirements are met. Testing is performed by independent test service providers who have been authorized to provide testing for our specifications and standards defined by the ZigBee Certified program..

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  4. What types of certification are available through this program?

    There are three types of certifications offered by the ZigBee Certified program:

    • ZigBee Compliant Platform: A ZigBee Compliant Platform is comprised of a radio, microprocessor and software running a ZigBee protocol. Certification is based on conformance to a ZigBee specification at the network level.
    • ZigBee Certified Product: A ZigBee Certified product is an end product (such as a light fixture or thermostat) built on a ZigBee Compliant Platform. Certification is based on the product’s conformance to ZigBee standard(s) at the application level.
    • Manufacturer Specific Profile: If a manufacturer builds a product using a ZigBee Compliant Platform and creates their own application level functionality (manufacturer specific profile), they may certify also certify their product.  Note that these products may not wear the ZigBee Certified logo but may say they are ZigBee Certified (Manufacturer Specific Profile). Members may view the ZigBee Designations and Logo Policy for complete details.

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  5. Can a company be ZigBee Certified?

    Only products are eligible for ZigBee certification.

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  6. Under what circumstances may I use the ZigBee Certified logo on my products?

    A ZigBee Certified logo may be applied to a product only after the product has been certified by the ZigBee Alliance. Logos are only for use on ZigBee Certified Products (end products).  For full description of the logos and details of their use, Members may see the ZigBee Designations and Logo Policy for complete details.

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  7. Do we need to join the ZigBee Alliance to get a product certified and how much does it cost to join?

    Membership in the ZigBee Alliance is required to participate in the ZigBee Certified program. The Alliance has several levels of membership that are detailed on at on the Join section of our public website.

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  8. How do we get started?

    An overview of the process is available on our website.

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  9. Our product successfully passed testing. Is it immediately certified?

    Testing is only the process verifying conformance to ZigBee standards. The Alliance will grant official certification once all the program requirements have been met. Certification grants official recognition that individual products conform to ZigBee standards and that product manufacturers are conforming to all the relevant policies of the ZigBee Certified program.

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  10. May we self-certify our product? How can we reduce the certification time and cost by doing our own pre-certification?

    Members are not able to self-certify. They are encouraged to conduct pre-testing according to official Alliance test plans which are used by testing service providers. Participation in test events or ZigFests will also help reduce the need for testing services.

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  11. How much does certification cost? 

    There are two fees associated with the ZigBee Certified program: testing and certification.

    • Testing fees are set by each authorized test service providers.
    • Certification fees are set by the ZigBee Alliance and vary based on your level of Alliance membership.. You can view the current fee schedule on our public website or by contacting the Alliance.
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  12. How long does it take to get certified?

    The time for testing is determined by the authorized test service provider and is based on the amount of testing required for your product. Once testing is complete and the application is complete, certification by the Alliance usually requires about one week.

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  13. May we get a copy of the test specifications from the approved test service providers?

    Test specifications only available to Alliance members in our Members Area.

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  14. We are planning a ZigBee product. Should we start with a ZigBee Compliant Platform? What are the advantages of doing this?

    The basis for a ZigBee Certified product is a ZigBee Compliant Platform. A manufacturer whose final goal is certification must use a ZigBee Complaint Platform. Even if certification is not the goal, a ZigBee Compliant Platform provides manufacturers assurance that all necessary functionality for ZigBee communication has been independently verified.

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  15. Can we make ZigBee products without getting them certified?

    Yes; however, the products may not wear any ZigBee logos or marks.  Only ZigBee Certified products using an Alliance developed standard may earn the right to use those marks. Members should see the ZigBee Designations and Logo Policy for more complete details.

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  16. Our product uses a ZigBee Compliant Platform follows all of the ZigBee specifications. May we promote this product as being a “ZigBee product” or “ZigBee compliant”?

    ZigBee Alliance members may only advertise that they are a member of the Alliance and a manufacturer of ZigBee products. They cannot use any Alliance logos/marks/trademarks (including the word ZigBee) with products that have not been ZigBee Certified to somehow imply certification or compliance.

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  17. If we change our product, does it need to be tested again? What can we change without having it re-tested?

    Generally, modified products have to be re-tested if any change affects how the product communicates using ZigBee standards. The Alliance does offer a certification by similarity program allowing for certification without retesting if the product is similar to a previously ZigBee Certified product. The only changes permitted under the program not requiring recertification include color, enclosure, language and similar changes that do not affect how the product implements ZigBee standards. Members can see complete information on this process by viewing our Certification by Similarity and Guidelines for Retesting document.

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  18. How long can a company use the ZigBee logo on a product?

    Once a product is certified, the ZigBee Certified Product logo is valid for the life of the product assuming the product is not modified and for as long as your organization remains a member in the ZigBee Alliance.
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  19. We are creating a product with a private or manufacturer’s specific profile, should certify it so we can use the ZigBee logo?

    No. However, you can get a Manufacturer Specific Profile certification and refer to your product as certified in your product literature and on your website.  Members should see the ZigBee Designations and Logo Policy for more details.

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  20. Can the ZigBee Certified logo be on a printed sticker and placed on our ZigBee Certified product? 

    If your product has been ZigBee Certified, the Alliance requires the logo and Interoperability Icon be used on the product box, data sheets, or regulatory approval stickers. See the ZigBee Designations and Logo Policy for complete details.

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  21. What is PICS?

    A Protocol Implementation Conformance Statement is a document listing all parameters and features included in a ZigBee Alliance standard or the respective test document. It classifies features and functionality as mandatory or optional. The device must support every mandatory feature. The manufacturer will need to provide a PICS document in order for the test provider and the ZigBee Alliance to evaluate the product and develop test plans.

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  22. Does the Alliance maintain a public registry of ZigBee Certified products?

    All ZigBee Certified products are listed on our website.

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